Cookie policy

Our website uses different types of cookies. We think it is important that you have control over your online privacy. That is why we would like to inform you as completely as possible about which cookies we use and for what purposes.

What are cookies?

Cookies are small text files that a website places on your computer, tablet or mobile phone when you visit the website. Information about your website visit is stored in these cookies. Personal information is processed with the placing of cookies. Through the use of cookies a website can recognize you on a subsequent visit to the website. This can be useful, for example, if you do not want to log in again every time you visit the website.

Different types of cookies

We distinguish between functional and non-functional cookies. We always place functional cookies. These are necessary for the website to work properly. For example, they ensure that you can stay logged in on the website if you wish. In addition to functional cookies, we also place standard analytical cookies. This is an example of a non-functional cookie. He is not required for the proper functioning of the website. This way we know which website parts are popular and in which places we can improve our website. Only when you agree to the placing of cookies, we also place a number of other non-functional cookies. These all have different purposes, but enable us to improve our services. For example, we use cookies to display online surveys on our website, to test improvements on our website, to show social media buttons or to show relevant advertisements for our services on other websites.

Online privacy

We think it is important that you have control over your online privacy. That is why we would like to inform you as completely as possible about which cookies we use and for what purposes. In the diagram below you can see which cookies we set by default when visiting the website and what we post when you accept or refuse our cookies.

Standard & 'do not agree' When agreed'
Functional cookies V V
Cookies to measure visits V V
Cookies for social media integration X V
Cookies to test improvements on our website X V
Cookies to do research on our website X V
Cookies to Wonderfil - ads X V
to show on other websites X V

Functional cookies

Functional cookies are necessary for the website to function properly. These cookies are therefore placed by default and will not be deleted if you do not accept the cookies. Functional cookies ensure that you can stay logged in during your visit to the website. They also ensure that products are kept in your shopping basket when you want to buy something in our webshop.

Cookies to measure visit

Analytical cookies allow us to measure the website visit. These statistics give us insight into how often our website is used, what information visitors are looking for and which pages are visited the most. This way we know which website parts are popular and in which places we can improve our website. We continuously analyze and improve the website to make the experience as pleasant as possible for visitors. We can not trace the statistics we collect to people. This data is therefore always used anonymously. We use Adobe Analytics and Google Analytics to obtain insights from the data. We always place analytical cookies when visiting our website.

Analytical cookies collect, among other things, the following data:

- Tracking the number of visitors on our web pages.

- Tracking the duration of the visit.

- The searches performed on the website.

- Information about your browser and device with which you visit our website, such as operating system and screen size.

- The way you ended up on our website, for example whether you clicked on one of our advertisements or on a link in an e-mail.

- Some anonymous data entered in a form, such as a type of car or which type of insurance coverage is most often chosen.

- Items that you have purchased or added to the cart on the website.

For more information about what Adobe and Google do with the collected data, we refer to the privacy statements of Adobe and Google. These statements can change regularly.

We never provide your personal details (such as name, address, BSN, telephone number) to Adobe or Google. Read more about how we handle personal data in our privacy statement.

Cookies for social media integration

On our website we show videos and other content that you can promote and share via a button via social networks. For the functioning of these buttons, social media companies, such as Twitter, Facebook, YouTube and Google, place cookies so that they can recognize you when you are logged into that social network. They also collect data about the page you share. For more information about the data that social media companies collect, we refer to the privacy statements of these companies. These can change regularly.

- Facebook

- Twitter

- YouTube

- Google+

Cookies to test improvements

We continually test our website to offer you the best user experience. We want to know whether changes we make to the website are also improvements. That is why we often first perform improvements in an A / B test. For this we use Visual Website Optimizer. Visitors can see a modified version of the website at the same time. In this way we continuously optimize the website. Cookies are used to ensure that you see the correct version of a page and to be able to measure results.

Cookies to do research

We use Usabilla as a tool to do research on the website. This way you can always leave feedback on the website. We also ask on certain pages if we have helped you well with that article. We also use an online survey in which we ask for your opinion about our website. We use this information to continuously improve our website. The cookie ensures that you do not see the survey unnecessarily often. The cookie also provides information about your operating system and the browser with which you visit the website.

To view how visitors use our website, we also use Hotjar. This tool registers mouse clicks, mouse movements and scrolling behavior of visitors on our website. Hotjar collects information about visited pages, the browser you use and the type of device and operating system used. We use this information to improve the website.

To monitor the performance of our website, we use mPulse from SOASTA. This cookie is placed to measure the speed of our website in your browser. With this information we can discover and solve possible problems with the performance of our website in time.

In certain cases you can use a chat function to ask questions to 1 of our employees. For this we use Clickdesk. Clickdesk places a cookie to know how long you are on a page and may be able to use help.

Cookies to show Wonderfil ads on other websites

We use online advertisements to bring our services to the attention. We prefer to do this as focused as possible, to keep costs down and not to show unnecessary advertisements. We use Google Adwords, Google Dynamic Remarketing, Facebook Custom Audiences (we do not share our customer base with Facebook) Microsoft Bing Ads and DoubleClick (from Google). In this way we can advertise specifically and keep costs low.

These cookies make it possible to:

- Keep track of which ads you have already seen. This prevents you from seeing the same ads too often.

- Keep track of how many visitors click on our ads.

- Keep track of how many visitors purchase a service from us after they have clicked on an advertisement. This is necessary to be able to analyze the effectiveness of advertisements.

- Keep track of whether you have already purchased certain services from us. You will then not see unnecessary advertisements.

Even if you do not accept cookies, you can still come across advertisements from us online. Not all of our advertisements use cookies. Cookies make it possible to show you more relevant advertisements and no unnecessary advertisements.

For more information about what Google does with stored data, we refer to the privacy statement of Google. This can change regularly. We have not given Google permission to use the obtained information for other Google services.

For more information about what Microsoft does with stored data, we refer to the Microsoft privacy statement. This can change regularly. We have not given Microsoft permission to use the obtained information for other Microsoft services.

For more information about what Facebook does with stored data, we refer to the privacy statement of Facebook. This can change regularly. We have not given Facebook permission to use the obtained information for other Facebook services.

Block and delete cookies

If you do not want to have cookies from our website, then you can choose this in the cookie notification that you will see when you visit our website for the first time. If you have previously accepted our cookies, you will no longer see this message and you must first delete our cookies.

You can also choose to block the placing of cookies via your browser. If you block all cookies, websites may not work as well. It is better to selectively disable the unwanted cookies. You can do this in your browser at the settings. This also immediately blocks the cookies of other websites that you visit.